Contact us

hello@tawnyahayden.com
(425) 879-7209

502 1st ST #102
Snohomish, WA 98290


Holistic spa located in Snohomish, Washington

 
 

Cancellation & Return Policy

CANCELLATION POLICY
I value your business and appreciate your cooperation with my cancellation policy. Please respect my scheduling by keeping appointments whenever possible and providing a minimum of 24 hours notice when canceling or rescheduling appointments. Please contact me directly via email or phone, if you are needing to make changes.

Full payment is required and gift certificates will be voided for the following conditions:

  • Less than 24-hour notification to cancel or reschedule an appointment.

  • No-show or missed appointments.

Late Arrivals – Please keep in mind that arriving late for a service may require me to shorten the length of the treatment, with full charges applied, so as not to inconvenience other guests. I regret that late arrivals will not receive extensions of scheduled appointments. Late Arrivals more than 15 minutes past appointment start time will forfeit their appointment and full payment is required.

RETURN POLICY
We do not offer refunds on products. To be eligible for an exchange, the product must be in the original packaging, unused and returned within 7 days from purchase date. If a client has an allergic reaction, exchange can be within 21 days.

OTHER INFORMATION
*Service prices are subject to change without notice